Privacy Policy

STARCADE STUDIOS PRIVATE LIMITED (“we,” “our,” or “us”) operates the website annasuperapps.in and the Anna Super Apps mobile application (including the Janmabhoomi experience). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our apps.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our apps.

Note: Certain features (such as in-app purchases) are also subject to Google Play policies. This policy supplements—does not replace—those platform rules.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when you:

• Contact us via email or support channels
• Subscribe to updates or newsletters (if offered)
• Register or sign in within our mobile app (e.g. mobile number for OTP)
• Provide feedback, surveys, or support requests

This may include: name; email address; mobile number; message content; and similar identifiers.

1.2 Automatically Collected Information

When you visit our website or use our apps, we automatically collect certain information:

• Device information: Device model, operating system, app version, language settings
• Usage data: Screens viewed, features used, content interactions (e.g. wallpapers or ringtones browsed or applied where applicable)
• Log data: IP address, approximate region, timestamps, referral URLs
• Diagnostics: Crash logs and performance data to improve stability
• Cookies & similar technologies: On the website, cookies or analytics scripts may collect anonymized traffic data

1.3 Payments

In-app purchases and subscriptions are processed by Google Play (or other authorized stores). We do not receive or store your full payment card details on our servers; payment data is handled by the store and its processors according to their privacy policies.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service delivery: Provide wallpapers, ringtones, accounts, and app functionality
• Communication: Respond to inquiries and send important notices (security, policy updates)
• Improvement: Analyze usage to improve performance, content relevance, and UX
• Marketing: Send newsletters or promotional messages only where permitted and with your consent where required
• Security: Detect fraud, abuse, and technical issues
• Compliance: Meet legal obligations and enforce our terms

We do not sell your personal information.

3. Third-Party Services

We may use third-party services that process information on our behalf. Examples may include:

3.1 Analytics

• Purpose: Understand traffic and app usage
• Data: Aggregated or pseudonymous statistics; device and event data
• Providers may include Google Analytics and/or Firebase Analytics where implemented — refer to Google’s Privacy Policy and Firebase Privacy.

3.2 Hosting & infrastructure

Our website and backends may be hosted on secure servers that generate standard access logs (IP, user agent, timestamps).

3.3 Google Play

Distribution and billing are subject to Google Play Services policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies on our website where applicable:

• Essential cookies: Required for basic functionality
• Analytics cookies: Help us understand how visitors use annasuperapps.in
• Preference cookies: Remember basic preferences where enabled

You can control cookies through your browser settings. Some mobile SDKs use device identifiers as described by their vendors.

5. Data Security

We implement reasonable technical and organizational measures to protect personal information, including HTTPS where applicable, access controls, and vendor diligence. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only when necessary:

• Service providers: Hosting, analytics, communications, and infrastructure partners under confidentiality obligations
• Legal requirements: Court orders, lawful requests, or regulatory obligations
• Business transfers: Merger, acquisition, or asset sale, subject to continued protection
• Protection: To protect our rights, users, or safety, including fraud prevention

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access or receive a copy of certain personal data
• Correct inaccurate information
• Request deletion of your account or data (subject to legal retention)
• Opt out of marketing communications
• Withdraw consent where processing is consent-based

To exercise these rights or request account deletion, contact us at help@annasuperapps.in. You may also use our account deletion request flow where available.

Response time: We aim to respond to privacy inquiries within a reasonable period, typically within 48–72 hours for general requests.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us personal information, contact us at help@annasuperapps.in.

9. International Data Transfers

Your information may be processed in India or other countries where we or our providers operate. Those jurisdictions may have different data protection laws. By using our website or apps, you acknowledge such transfers where legally permitted.

10. Data Retention

We retain personal information only as long as necessary for the purposes described above, including:

• Support inquiries: typically until resolved, then retained briefly for quality assurance unless law requires longer retention
• Analytics: per vendor defaults where applicable (e.g. Google Analytics retention settings)
• Server logs: rotated on a limited retention schedule
• Account data: until you delete your account or we deprecate the service, subject to legal holds

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will reflect changes by updating the “Last updated” date and posting the revised policy on this page. For material changes, we may provide additional notice (e.g. email or in-app notice). Continued use after updates constitutes acceptance where permitted by law.

12. California Privacy Rights (CCPA)

If you are a California resident, you may have rights under the CCPA, including to know categories of personal information collected, to request deletion, and to opt out of “sale” of personal information. We do not sell personal information as defined under the CCPA. To submit a request, contact help@annasuperapps.in.

13. GDPR (EEA Users)

If you are in the European Economic Area, you may have GDPR rights including access, rectification, erasure, restriction, portability, and objection. Our legal bases may include consent, contractual necessity, legal obligation, and legitimate interests (e.g. security and product improvement). Contact help@annasuperapps.in to exercise rights.

14. Contact Us

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